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Need phone to call Turbo on rejected return. A dependent SSN in Dependent Detail on the return was used as a Dependent SSN on a previous return. I did not file yet.

 
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2 Replies

Need phone to call Turbo on rejected return. A dependent SSN in Dependent Detail on the return was used as a Dependent SSN on a previous return. I did not file yet.

Check your entries it could be that you transposed some numbers. Otherwise, if someone else claimed your dependent you’ll need to mail the return into

the IRS with a cover letter explaining someone took your dependent on their return. 

CatinaT1
Expert Alumni

Need phone to call Turbo on rejected return. A dependent SSN in Dependent Detail on the return was used as a Dependent SSN on a previous return. I did not file yet.

First, revisit the My Info or Personal Info section to verify your dependent's Social Security number (if wrong, correct it and then step through the File section to resubmit your return). 

 

If you already verified this info, you'll need to paper-file your return as the IRS will continue to reject your attempts to e-file. 

 

Then, if you know who claimed your dependent, ask them to amend their return by removing the dependent. Amendment processing can take weeks, even months, which is why it's best to paper-file your return in the meantime. 

 

If the other taxpayer is uncooperative, the IRS will eventually contact both of you to figure out who gets to claim the dependent. The losing party will then be liable for any additional taxes, penalties, and/or interest as a result of the false claim. 

 

Important: If you don't know who might have claimed your dependent, it could be a case of tax-related identity theft. Please contact us for assistance. What to do if you suspect identity theft. 

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