Need live support

Forum|Forum|2 months ago
March 13, 2026
1 reply
1 view

Live support

TurboTax Online

xmasbaby0

Level 15

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

If you are using Live Assist, you can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

jon-laughlin20Author

Level 2

I paid for the software version and you charged me. I needed a form that’s missing. Your bot sent me to Isaac Rodriguez who is offshore and has no idea. What he’s doing.

this was a very bad experience and even now you want to sent me a text. Your customer service sucks!