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Level 5
June 11, 2025
Question

Need Help with TT 2020 Loading Tax File

  • June 11, 2025
  • 11 replies
  • 94 views

Hello Everyone,

I switched computers and downloaded my prior 202 TurboTax software from the download link in my account.  It seemed to load fine, no updates needed when I ran the check.  I then try to load my prior .tax2020 file and it won't load. When the software opens, I'm also not able to load it.  This matter is important as I hired someone to file this for me, and it wasn't filed.  I now need to load my initial information, double check my inputs, and get this finalized.  

I have restarted the computer, and made sure all updates were current for Windows and for TT.  I have tried to select the tax return as well as have TT load it directly. TT doesn't even show it when I do the "search for return" option.  


11 replies

Mike9241
Level 15
Level 15
June 11, 2025

2020 is no longer supported by Turbotax. Updates are no longer available. so you likely won't be able to use it

I'll bet that after reinstalling, there was no option to enter your license code to activate it.

 

it would seem your options at this point are to take your tax documents to a pro that can still prepare your 2020 return, do it yourself, or, if it is finished, send the .tax2020 file to this site. it is not affiliated with Turbotax. Read what is posted on the site

https://www.taxprinter.com/ 

Mike9241
Level 5
June 11, 2025

I was able to enter the license code, and the program loads fine.  It won't read my .tax2020 file nor load the State return.  I called Customer Service and they said it's because they stopped supporting from 3 years prior. 

baldietax
Level 12
June 11, 2025

I was able to install and (surprisingly) activate TT Premier 2020 on new Mac, but when opening my old return it failed because the state program needed to be installed, and the page for that failed to install my state.  Based on other comments on this topic, TT only "supports" the current version (2024) and 3 prior versions (2021-3).  Seems if you keep your computer alive then whatever version is working on it will keep working, but if you have to install on a new computer they don't allow new activation at that point.

Level 5
June 11, 2025

The original TurboTax program was on a different laptop. 

Would you recommend me typing everything into the 2020 TT program to be able to do what I need to do (update some calculations and review some forms) or at this point, is it better for me to download another software, one that would have State ability to be added?  I need to send these in myself, hired an EA in 2021, and he never submitted them.  

rjs
Level 15
Level 15
June 11, 2025

@DolceDolce  You have posted the same question twice, and gotten essentially the same answer. Please do not post any more questions about using TurboTax software for 2020. You are not going to get any different answers.

 

Level 5
June 11, 2025

DUDE!   I hit refreshed and did not see my question published, so I thought it didn't take.  I even sorted by Most Recent and didn't see it, so I posted it, and this time tried to select another area for it by click on the right category bubble.  Recommend you try being a better person, the rest of the day okay?  You didn't have to be so sarcastic about it.  I lead a discord of 50k members, and I have never once been sarcastic to someone that posted their question in 2 different threads.  It's understandable things happen.  sheesh