Need help to file free

[DonnaLO]

I see  that you are contacting us through TurboTax Deluxe, which there is a charge for, but may be the best option for your personal filing needs.

Here is more information about why you may need to upgrade from Free Edition.   

https://ttlc.intuit.com/replies/4223394

What you can do to reduce your fees:

https://ttlc.intuit.com/replies/3301994

You can also check out the TurboTax Free File Program.   Not to be confused with the TurboTax Online Free Edition.  Make sure to clear your cache and cookies before visiting the website and use different login credentials than what you use on the TurboTax website.

https://ttlc.intuit.com/replies/3301359