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My wife and I filed jointly. However, when I log on to IDNotify, I am unable to add her information. Is the service only allotted for a single individual?

 
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2 Replies
Kat
Level 15
Level 15

My wife and I filed jointly. However, when I log on to IDNotify, I am unable to add her information. Is the service only allotted for a single individual?

No, it is supposed to be for both filers if Married Filing Jointly, according to the TurboTax FAQ linked below.

 

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/00/26700

 

May I recommend that you speak with a TurboTax Support agent?  I don't personally have experience with this feature, but a Support agent should be able to assist you.  To contact Support during business hours, please use the info in the FAQ linked below.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

 

 

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

My wife and I filed jointly. However, when I log on to IDNotify, I am unable to add her information. Is the service only allotted for a single individual?

 

Secondary tax filers are also covered under IDnotify as part of MAX Benefits. To enroll the secondary tax filer with IDnotify, follow these steps:

  1. Contact TurboTax https://ttlc.intuit.com/replies/3300041
  2. When you enter your question, enter Enroll spouse in MAX Benefits
  3. The specialist will then be able to provide you with the steps to enroll the secondary tax filer
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