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My tax return keeps getting rejected because it says I need to master a 1095a I do not have that I have a 1095c I’ve never had marketplace

 
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2 Replies

My tax return keeps getting rejected because it says I need to master a 1095a I do not have that I have a 1095c I’ve never had marketplace

The IRS probably has your Social Security number associated with a Form 1095-A by mistake.  Contact the IRS to get this resolved.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

NicolleR1
Expert Alumni

My tax return keeps getting rejected because it says I need to master a 1095a I do not have that I have a 1095c I’ve never had marketplace

For some reason, a lot of people aren't aware they have this insurance. A common reason is, you might ‌have had the standard basic state insurance, and based on income or eligibility, they would have switch you to the State Marketplace Insurance. The IRS will reject your return if the Market Place insurance reported coverage to them and issued Form 1095-A.

 

You will need to contact the Marketplace Health Insurance for additional support, if you think this information is incorrect and/or for a copy of that form. 

The link below will redirect you to the IRS website, scroll down until you see Marketplace Contact Information. Locate your state for the contact phone number

 

The Health Insurance Market Place


 

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