turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My tax refund for 2023 were rejected by my bank, and I have never received rhem. what should I do?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

My tax refund for 2023 were rejected by my bank, and I have never received rhem. what should I do?

the IRS should be issuing a paper check; wait two months and then if still not received, complete the attached 

 

https://www.irs.gov/pub/irs-pdf/f3911.pdf

 

and mail to the address based on your state 

 

https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

My tax refund for 2023 were rejected by my bank, and I have never received rhem. what should I do?

Banking information for direct deposit is wrong or closed

 

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

 

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

 

 

 

If your refund is sent back to the IRS—- make certain that the address you entered on your Form 1040 is correct.  And…open all mail, even if it looks like junk mail.

 

Did you choose to pay your TurboTax fees from your federal refund?   If so, there is a complication.

If you chose to have your fees deducted from your federal refund, but entered wrong or closed bank account information for your direct deposit, you are going to have an aggravating, frustrating situation.  Your refund will go back to the third party bank. The third party bank might issue and mail you a check, or they might send your refund back to the IRS and then you will have to wait for the IRS to mail you a check.

 

  If the third party bank mails the check, it will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it.  While you are waiting, make sure that the address you entered on your tax return is correct, or your problem will be even worse.

 

 

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies