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My state return won't e-file. The error is I need to fill out and sign form 8453-OL. The problem is it asks me to enter information I do not have.e

When I try to efile my state return I am asked to enter information from my W2 form.  I have not worked for 13 years. I get retirement income and it is reported on a 1099-R form.  I have done everything the program asked but I do not have a W2 form. even paid the fee to efile my state return.  WHAT DO I DO NOW. I HAVE READ ALL OF THE COMPUTER-GENERATED POSTS.

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1 Reply
Vanessa A
Expert Alumni

My state return won't e-file. The error is I need to fill out and sign form 8453-OL. The problem is it asks me to enter information I do not have.e

Are you using the online or desktop version?  Is this for CA?  If so, this form is for electronic funds transfer to either withdraw or deposit money into your account.  It should not mention a W-2.  This means, the error is likely elsewhere such as in where you entered or forms or something with the forms you entered.  

 

Look at your returns and be sure that you entered the income in the correct spot.  On your federal return, the income should be reported on line 5a and 5b if it is retirement income.  

 

Go back through the steps in the state return to be sure it is asking questions related to retirement and not wages. 

 

You can also go to delete a form and search for a W-2.  If one is there, delete it. 

 

  1. On the menu bar on the left that shows. 

  1. Select Tax Tools 
  2. On the drop-down select Tools 
  3. On the Pop-Up menu select Delete a Form 
  4. This will give you all of the forms in your return 
  5. Scroll down to the form you want to delete 
  6. Select the Form 
  7. Click on Delete

Always use extreme caution when deleting information from your tax return.  There could be unintended consequences. 

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