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My return was rejected because my birthday didn't match what's in the database, this is the 3rd time it's been rejected

 
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EbonyL
New Member

My return was rejected because my birthday didn't match what's in the database, this is the 3rd time it's been rejected

 If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed.

https://ttlc.intuit.com/replies/3302275

In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.

https://ttlc.intuit.com/replies/3401713

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2 Replies
EbonyL
New Member

My return was rejected because my birthday didn't match what's in the database, this is the 3rd time it's been rejected

 If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed.

https://ttlc.intuit.com/replies/3302275

In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.

https://ttlc.intuit.com/replies/3401713

My return was rejected because my birthday didn't match what's in the database, this is the 3rd time it's been rejected

 Call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

However, it can take the IRS several months before the IRS database is updated.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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