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Level 1
Mar 9, 2020 5:49 PM UTC
Question

My return keeps geting rejected

My return keeps geting rejected and i cant figure out why can u plz help me out with that

5 replies

DoninGA
Level 15
Level 15
Mar 9, 2020 5:50 PM UTC

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

Level 2
Apr 4, 2021 4:55 PM UTC

The message says there is a problem with the 5 number pin code.  

Alumni - Intuit
Apr 4, 2021 5:51 PM UTC

For identification purposes, you need to enter either last year’s Self-Select PIN which is a random number that you chose last year or your AGI (Adjusted Gross Income).The IRS requires your 2019 AGI to verify your identity for e-filing.

How do I find last year's AGI?

 

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