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Best answer by VolvoGirl

When did you file 2016?  If it was late in the year try putting in zero for the AGI.  And see this, https://ttlc.intuit.com/replies/5595742 If you can’t get it to efile you will have to print and mail it. 

2 replies

VolvoGirl
VolvoGirlAnswer
Level 15
June 4, 2019

When did you file 2016?  If it was late in the year try putting in zero for the AGI.  And see this, https://ttlc.intuit.com/replies/5595742 If you can’t get it to efile you will have to print and mail it. 

Level 2
April 18, 2020

My Refund 2019 is rejected