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Level 1
Sep 20, 2019 9:46 PM UTC
Question

my program wont send tax

No text available

    5 replies

    DoninGA
    Level 15
    Level 15
    Sep 20, 2019 10:09 PM UTC

    What is the exact message you receive when you try to e-file the tax return?

    VolvoGirl
    Level 15
    Sep 21, 2019 2:47 AM UTC

    What version are you using?  Are you trying to pay the fees out of your Refund?

     

    Maybe try logging in using a different browser.

    VolvoGirl
    Level 15
    Sep 21, 2019 2:54 AM UTC

    Why aren't your posts showing up?

    In my feed I see you asked about using a credit card.

     

    Yes, pay the fees with a credit card.  Apparently your refund is not big enough to cover the fees plus the 39.99 Refund Processing Service charge (44.99 in California).

     

    How to see your fees

    https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353