My order has it been sent

Forum|Forum|7 years ago
June 5, 2019
2 replies
16 views

Has my disk been shipped

TurboTax Free Edition Online

Critter

Level 15

For tax year 2017 Advantage subscribers - you will have access to a download before the CD arrives however be aware that the program will not be fully operational until mid January and some forms will not be available until late January or sometime in February depending on what congress does at the last minute.

11/13/17 - Downloads are added to all the customer's account, regardless if they're CD or Download customers.
11/13/17 to 11/14/17 - CD orders will begin to ship.
11/27/17 - Expected in-home delivery date for CDs

See this TurboTax support FAQ for checking or updating the Advantage subscription - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...

Use this website to check on any orders or payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If a 2017 order is shown on the order status website, then sign onto your download account with your Advantage user ID and password to download the software - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download