turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My order has it been sent

Has my disk been shipped
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

My order has it been sent

 For tax year 2017 Advantage subscribers - you will have access to a download before the CD arrives however be aware that the program will not be fully operational until mid January and some forms will not be available until late January or sometime in February depending on what congress does at the last minute.


11/13/17 - Downloads are added to all the customer's account, regardless if they're CD or Download customers.
11/13/17 to 11/14/17 - CD orders will begin to ship.
11/27/17 - Expected in-home delivery date for CDs

See this TurboTax support FAQ for checking or updating the Advantage subscription - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...

Use this website to check on any orders or payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If a 2017 order is shown on the order status website, then sign onto your download account with your Advantage user ID and password to download the software - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download


My order has it been sent

Has my TurboTax order been shipped

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies