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rosie-a-peloquin
Level 1
February 18, 2025
Question

My licence code does not work, keep getting invalid messages.how do I get it to work?

  • February 18, 2025
  • 2 replies
  • 20 views
I purchased the 2024 Home& Business program from Costco. Despite multiple attempts and starting downloading again, I continue to get a "Licence code invalid" message. How do i fix this?

    2 replies

    N
    NicolleR1
    Level 10
    February 18, 2025

    Since you didn't download the software directly from the TurboTax site, you should contact your retailer directly (Costco). The license code might be inactive or non-functional and they might have to either reimburse you or give you a new TurboTax Program.

    S
    sfletcher
    Level 2
    March 19, 2025

    Did you find a solution to this? I'm having the same problem, purchased from Costco.

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