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Level 1
February 18, 2025
Question

My licence code does not work, keep getting invalid messages.how do I get it to work?

  • February 18, 2025
  • 2 replies
  • 65 views
I purchased the 2024 Home& Business program from Costco. Despite multiple attempts and starting downloading again, I continue to get a "Licence code invalid" message. How do i fix this?

    2 replies

    Alumni - Intuit
    February 18, 2025

    Since you didn't download the software directly from the TurboTax site, you should contact your retailer directly (Costco). The license code might be inactive or non-functional and they might have to either reimburse you or give you a new TurboTax Program.

    Level 2
    March 19, 2025

    Did you find a solution to this? I'm having the same problem, purchased from Costco.