turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My grandson did his taxes with you guys but did not ask for assistance but when he went to file he was charged $89.00! How does he go about getting a refund for this?

He thought that it was a free service! His tax refund was $1.00
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Vanessa A
Expert Alumni

My grandson did his taxes with you guys but did not ask for assistance but when he went to file he was charged $89.00! How does he go about getting a refund for this?

Here is a link to request a refund

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies