My federal tax return keeps getting rejected even though all the information is correct.

[edwardvilla0]

My spouse and I recently filed our tax returned as married filing jointly but we keep getting rejected do to her date of birth not matching with the IRS. We followed the steps that were suggested from the Turbotax CPA to make sure that Social Security Administration had the correct date of birth and sure enough Social Security verified that all the information was in fact correct. I also had a live agent help go over our tax return paperwork to make sure that everything was entered correctly but when submitting the tax return for the third time, they were rejected once more with the following error code 
"F1040-526-03 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and the filing status of the return is married filing jointly and Form 1040, [ 'SpecialProcessingLiteralCd' and 'CombatZoneCd' and 'SpecialProcessingCodeTxt' and 'SpouseDeathDt' ] do not have values, then 'SpouseBirthDt' in the Return Header must match the e-File database."
What is the solution if I am not able to submit the files with correct information?

[PaulaM]

If you are using TurboTax Online, can you try to clear your cache and cookies? Maybe try a different browser. It sounds like you have exhausted all other efforts to correct the date, so if my suggestion doesn't work, you may have to print, sign, and mail your return. 

[TaxPayer58]

I had the same issue on TurboTax Deluxe Mac, so I guess this will be a different issue.

[MonikaK1]

This error code is an IRS issue rather than a software issue. If you are getting the same error code as the other user got last year (1040-526), see the IRS explanation on this webpage:

Solution

Make sure you enter the correct birth date, in the correct format, in the correct space.

The IRS receives Date of Birth (DOB) information from the Social Security Administration (SSA). Updates occur regularly.

Please call the SSA at 800-772-1213 to determine the correct DOB.

If their records match the DOB you have entered, you will have to determine whether you want to wait for the update to occur and transmit again or mail in your return.

Make the correction(s) and resubmit.

If you are making a payment, you may have to re-date Step 3, Payment Options.

The webpage includes a link to another webpage with contact instructions.

@TaxPayer58