@curtis6
Sounds like someone at Support told you mail simply because there is not a known fix yet. If it was me, I wouldn't file by mail right now, since a fix is likely to be available at some point, and there is still plenty of time to efile--especially with the new filing deadline of July 15 for a Federal return due to the Coronavirus situation. ( State return deadlines may vary.) The IRS is not even processing paper returns for the time being. Can you imagine the manual backlog once they do?!
As you likely realized, TurboTax Support did not manually delete the phone number you posted. The forum privacy filter did, for reasons explained below. They have several phone numbers. Here's one at the FAQ below. And the contact form may assign a different phone number depending on the issue.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form to get a phone number (during business hours) :
https://support.turbotax.intuit.com/contact
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
The forum privacy filter, however, will automatically redact any phone number from this forum that it recognizes by a user who doesn't have privilege to post one. It is not uncommon for scammers to post phone numbers and URLS in this forum. It will also delete an email address and SSN if it recognizes them.
Unfortunately, users occasionally post their personal phone number (even SSNs and account numbers) in this public Internet forum, which is picked up by search engines. And without the forum privacy filter, no telling who might try to phone them and pretend to be from TurboTax and ask for personal info to try to scam them.
