My employer issued two w2 because my job status changed. My automatic import didn't import second w2 and now I received letter from IRS with penalty and interest.

[JohnB5677]

To post two different W-2s from the same EIN you should add them together.

You will have to log into the wages section of your tax return.

To edit and combine the W-2s

1. Under Federal
2. Click Wages & Income a menu will appear.
3. Select Job (W-2) [Add/Edit]
4. The imported W-2 will show up
5. Select [Review]
6. The EIN will be the same [Continue]
7. Add the two W-2s together and
8. Edit each box.
9. Double check all of your numbers.

[Hal_Al]

Satisfaction guarantee https://ttlc.intuit.com/questions/1901181-our-turbotax-satisfaction-guaranteed-refund-policy

Accuracy Guarantee https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-submit-a-claim-under-the-turbotax-1...

But it only covers actual CALCULATION errors in the program, not user error (and it’s almost always user error), and it only pays any penalties or interest resulting from that error, not the taxes. Either way, you are still responsible for the increase in tax.

[Opus 17]

You are always responsible for your own correct tax.  The accurate calculation guarantee may or may not cover penalties and interest in this situation, but frankly, every taxpayer has the responsibility to double-check their return before they file it.  If you made $60,000 and your income was showing as only $40,000 (for example) you should have asked questions before filing.  And some employers don't even put their W-2s on Turbotax at all, lots of people have to manually type in their information.  We don't even know if this is Turbotax's fault, maybe the employer only put one W-2 on the server.  It's also irregular that they would issue 2 W-2s for a change in status (like part time to full time?).  (It's a bit more common that if you change business units and they use different payroll processors, you might get 2 W-2s even though you work for the same parent company.)