My e-file returns were accepted but my return in the app still shows as "unfinished".

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I successfully filed my federal and state tax returns electronically, and I have received confirmation that both returns were accepted by the IRS and my state. However, I am unable to print my final tax return.

When I log into my TurboTax account:

- The system behaves as if my return was never completed, prompting me to continue the filing process.

-  When I follow the prompts to the end, it confirms that both my federal and state returns were already transmitted and accepted.

-  Despite this confirmation, I cannot access the Download/Print Return (PDF) option in my account.

I’ve tried:

- Logging in on different browsers and devices.

- Clearing my cache and cookies.

-  Using the TurboTax Print Center directly.

None of these steps resolved the issue.