My control number is not working

[odamay6]

the number is 646212 without any letters like the ex.

[AndreaC1]

You can either skip that section and leave it blank. Or if you are receiving an error when trying to leave it blank, just put in any combination of numbers in this specific format 5 digits, space, 5 digits (for example, 12345 67890). 

So you can enter it this way 64621 21234 and that should allow you to proceed. 

That is just a number that the payroll team uses to identify your W-2 for their system purposes.This is not something the IRS needs, so as long as you input something in this format, you can proceed. 

https://ttlc.intuit.com/replies/4417180