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MALIZ2020
New Member

My computer Operating system (iMac) is old and not compatible to Turbox Tax Premier

I bought premier turbo tax and now I discovered that my computer is outdated and I cannot run the disc.

 

If I go to turbo tax online, can I file my taxes and not have to pay to do it as I have a code from my purchase. Or should I return the disc or find a compatible computer to use?

 

 

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2 Replies
Anonymous
Not applicable

My computer Operating system (iMac) is old and not compatible to Turbox Tax Premier

contact support.       every place I know of that sells software makes it nonreturnable or nonrefundable if the package is opened.  

DaraLO
Intuit Alumni

My computer Operating system (iMac) is old and not compatible to Turbox Tax Premier

@MALIZ2020 and @Anonymous Contact telephone support to see if you qualify for a refund.  You will find the contact number listed in the following TurboTax FAQ:  What is the TurboTax phone number? - Community

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