My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

posted

Sorry, no. Paying for the TurboTax desktop software cannot be used as a payment for one of the the TurboTax online editions. They desktop and online editions are separate programs with different price points.

If you purchased the software from TurboTax you can get a refund.

Use this TurboTax website to request a refund - https://accounts.intuit.com/app/oirr

Use this TurboTax website to look up a charge - https://accounts.intuit.com/app/oicl

I am trying to file last year’s taxes and it wants me to download a software. None of those apply to me. It’s a simple return.

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

Get more help

Do you have a TurboTax Online account?

My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

Do you have an Intuit account?

My computer does not support TurboTax Deluxe for current year. Is there a way to complete my taxes online without downloading the program? I purchased the software.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert