If you used the TurboTax online editions for the 2023 tax return, you will need to purchase and download one of the 2023 desktop editions, to be installed on a Window or Mac personal computer.
You will have to download the 2023 tax data file from the online edition so that you can open the file using the 2023 desktop edition.
To complete and file a 2023 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2023 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
You will need to start a 2024 tax return using the same User ID you used for the 2023 online return. You will need to enter your personal information on the 2024 return and then when that is completed the Tax Home link will be available on the left side of the online program screen. Click on Tax Home.
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download .tax file
A 2023 tax return can only be printed and mailed, it cannot be e-filed using TurboTax. You will need to include with the mailed return a copy of all W-2 and Form 1099 which have taxes withheld.
If you paid for the 2023 TurboTax online account, then you need to contact TurboTax support and see if they will push a 2023 desktop installation file to your download account at no charge.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
