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etb011
New Member

My 2019 Return PDF will not open with a warning that "Adobe Acrobat Reader could not open 'file2019' because it is either not a supported file or it is corrupt…" Fix?

 
1 Reply
SteamTrain
Level 15

My 2019 Return PDF will not open with a warning that "Adobe Acrobat Reader could not open 'file2019' because it is either not a supported file or it is corrupt…" Fix?

1) double-check the file extension...is it ".pdf" ?  or ".txt' ?  (IF it's ".txt", you can change it to ".pdf" , and it might work, but that depends on whether it's already messed up or not) 

 

2) if you used the "Edge" browser to download the PDF, try using a different browser to download it...and try again.

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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