My 1120S did not transmit

[kimss3927]

I've been getting the following message for the past three weeks when I try to transmit my 1120S tax return.

"We're experiencing Internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Canter did not receive your return(s)"

Please try again later.

Error 2

Please help me resolving the issue.

[JulieS]

Yes, Error Code 2 can occur in several areas of TurboTax,. The error messages can differ, but will always be related to internet connectivity.

If you have a firewall installed on your computer, see your firewall documentation for information on how to configure it for use with TurboTax. 

If you use a router or other internet-splitting device, you may need to update its firmware. Refer to your router manufacturer's website for specific details. If you use DSL and a router, you may need to adjust the router's MTU settings.

If none of that works for you, please follow this link for additional troubleshooting. 

[kimss3927]

I turned off the firewall on my computer and am still getting the same error message. My Spectrum router firmware is automatically updated as needed is what I'm told.

[JulieS]

If you are still having issues, you can try power cycling your modem and router (if you have one):

1. Unplug both your modem and router.
2. After a couple of minutes have passed, plug your modem back in.
3. Wait until it has completed restarting before doing the same with your router.
4. You can usually tell if a router or modem has fully restarted when all the lights have stopped flashing and remain solid.

For more help with your internet connection, see Microsoft's
help articles.

[Menchy]

I am having the same issue as above. I have tried disconnecting from my router and actually connecting through my phone hot spot, still not being fixed. I don't have issues with any websites. I am also using the Turbo Tax "app"/ downloaded product. 

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[ImprovedRacing]

I had this same issue. None of these suggestions worked.

Eventually I figured out the file size for the signature page I attached was too large. It must have been timing out during upload. My scanned signature page was around 20 mb. I reduced it to around 400 kb and then it worked.

The error message was completely useless and they should check the attachment file size and set a limit or warning.

It also took me forever to be able to login to my account just to post up this solution.

I'm glad TurboTax exists, but please do better, Intuit.