My 1099-G says "Needs review", even after I do "Clear and Start Over" and re-enter it. What do I need to do to it?

[BillM223 · Accepted solution]

Are you in Michigan? Some users have received a 1099-G for unemployment but box 10b is blank. If box 11 (tax withheld) has a value, then boxes 10a and 10b also need to have values in them.

If this is your situation, please contact the Michigan Unemployment Insurance Agency and ask them what goes in box 10b.

[null505]

I am indeed in Michigan, and yep, 10a and 10b are both blank.

Thanks!

[null505]

For what it's worth, I have had zero luck trying to get an answer out of Michigan UIA for this.  I got pointed at a form which appears to only be for address changes the first time I tried, and when I tried to escalate, they're telling me "that's just how it's supposed to be, get TurboTax to let it work."

[AnnetteB6 · Accepted solution]

If you had state taxes withheld from your unemployment, but there is not a state ID number on your form, then use the Federal ID number in box 10b.

If you did not have any state taxes withheld, then leave all the boxes blank (boxes 10a, 10b, and 11).  This includes the dropdown box for the state name.

If anything is entered in box 10a, 10b, or 11, then all of them must be filled in to avoid an error condition causing you to review the entry.  

@null505

[janelsommer]

In Texas here. Our 1099-G's only go up to Box 8. There is no box 10b, etc.

[DoninGA]

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@janelsommer wrote:

In Texas here. Our 1099-G's only go up to Box 8. There is no box 10b, etc.

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Texas does not have a personal income tax so you would not have state taxes withheld from the unemployment compensation.

The TurboTax Form 1099-G should not have any information entered in boxes 10a, 10b or 11.  Make sure those boxes are blank (empty).

[janelsommer]

They are blank, and I'm still being prompted that my 1099-G "needs review"

[DoninGA]

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@janelsommer wrote:

They are blank, and I'm still being prompted that my 1099-G "needs review"

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You showed the one line which has the Texas Workforce Commission Needs Review.  There is a trashcan symbol for that line.  What happens if you click on the trash can?

[janelsommer]

See response below.

[janelsommer]

Oh when it's on the line of "Texas Workforce Commission" screenshot, if I click *THAT* trash can, it deletes my 1099-G. So I'd have to re-enter it. I've been through that a couple times. There's almost nothing to input. I create a new 1099-G and put in the federal ID for the Texas Workforce commission... it pulls in all the address information for them, which is correct. Then the boxes there are only two to fill out: the total UI I received and how much I had withheld in federal taxes. That's it. No boxes with numbers higher than 8 on the form I received from TWC. This is making me pull my hair out.

[DoninGA]

If you are importing the tax data then that could be the problem.  There could be hidden characters in any of the boxes on the TurboTax Form 1099-G.

Can you manually enter All the information required for the TurboTax Form 1099-G without importing and leave the entry for Federal ID number last.  See if that will work. 

Otherwise you will need to contact TurboTax support for assistance with this issue.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

[janelsommer]

This is manually entered.

[DoninGA]

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@janelsommer wrote:

This is manually entered.

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Then you are going to have to contact TurboTax support for assistance with this issue.  Sorry could not have been more help.

[DoninGA]

@janelsommer Another user posted a solution that worked for them.  Give it a try to see if it works for you -

I had this problem and after many rechecks that the info I entered was correct,  I was able to file by clicking CONTINUE every time it prompted me to review the 1099G. After a few times it stopped asking me to review and I was able to complete my e-file.
I was able to file even though the program still showed the message needs review.