If you are referring to the locality entry in W-2, Box 20:
This is the name of the locality responsible for assessing your local income tax in Box 19. It could be a city, town, school district, or something else.
Depending on where you live, you may have more than one locality. If you do, just add a new row to enter info for another locality. Click on "+Add another locality" and TurboTax will add another row of entry boxes. You can add several rows if you have several different localities.
There should only be one Box 20 entry per locality. Check with your employer to determine whether one of the duplicate localities is incorrect. All of the wages taxed by one locality on one W-2 should be on a single line on the W-2.
See this help article for information on city taxes that can be prepared with TurboTax.
If you are having trouble with entries disappearing, check your Internet connection. Try restarting your device, or using a different browser. Chrome tends to work well. If the problem persists, try clearing your cache and cookies.
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