I cannot sign in to Turbo Tax to pay for my Virginia State Tax return. I changed my password and it is still not accepted. I am getting very frustrated with this process.

[pjgatje58]

I am trying to pay the $39.99 to Turbo Tax by credit card for Turbo Tax to prepare may Virginia State Tax return. Your software will not accept either my original password or my changed password and keeps putting me in a loop where I have to start over. You have sent me a 6 digit code about 4 times and every time I go to my computer to get the code for sign in, you tell me it has expired or is incorrect.  I think you have a problem with your software but I am getting very angry and frustrated with your inability to let me pay for your product.

[malaka2112 · Accepted solution]

Move on to another company