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Level 1
March 13, 2025
Question

Morgan Stanley import

  • March 13, 2025
  • 2 replies
  • 0 views

As of 3-13-2025 I cannot import 1099 information from Morgan Stanley using my normal Morgan Stanley Online credentials. I have verified with Morgan Stanley support that Third Party Data Sharing is enabled on their end. When attempting to import 1099s from Morgan Stanley, I get an error beep but no error message. I am told by Morgan Stanley support that this is a known issue with TurboTax support. This is a critical issue for me due to the complexity of my 1099s. I use the Home & Biz desktop version on a Mac with the latest version of Sequoia.

    2 replies

    CatinaT1
    Level 15
    March 18, 2025

    Have you disabled any VPN or Anti-Virus?

     

    If you are using TurboTax Online, try importing using a different browser.

     

    See the following TurboTax Help articles for potential fixes:

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    Level 2
    March 30, 2025

    Was this resolved? I am still having this problem!