You might want to try these steps in order to get signed into the mobile app:
- Download the mobile app (if you don't already have it) on the iOS or Android device you want to use to snap the picture.
- Sign in to the app (if you’re not already signed in), open or continue your return, and then:
- Select the menu icon in the upper left.
- Select Federal, then Wages & Income.
- Under Wages and income, select Job (W-2), on the next screen, select Work on my W-2 now,and select Continue.
- If you've already entered a W-2, select Add another W-2.
- You will next see the OK, let's get what's in Box b screen.
- This screen allows you to import your W-2 by entering your employer ID number.
- To take a picture of your W-2, continue to the next screen.
- On the OK, how would you like to enter your W-2? screen, select Snap a photo of my W-2.
- Make sure your W-2 is lying flat on a plain, well-lit surface. We'll direct you on how to get the best photo and automatically snap the picture for you.
- Note: This picture won't be saved on your device, nor in your TurboTax account.
- TurboTax will automatically import your information, or direct you to type it in if there’s a problem. You'll have the opportunity to compare the information entered with your W-2 and to make changes if needed.
You can continue in the mobile app or sign into TurboTax Online where your information will now be uploaded.
You can enter your W-2 into TurboTax manually if that doesn't work. Follow these steps while in TurboTax:
- Select Income & Expenses,
- Select Edit/Add Next to W-2.
- Enter in your W-2 information.
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