Missing refund for 2022 and 2023

[Unhappy customer 1]

I saw many post stating that the refund from IRS processed by Turbotax is short. Both my 2022 and 2023 refund are short by ~200 and ~400 respectively. I checked IRS website, there isn't any adjustments. I called Turbo tax support, the rep couldn't check it. Does anyone have a answer for this? I will definitely not using Turbo tax next year!!!

[xmasbaby0]

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $40 or $45  in CA)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service