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Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

I'm getting this error when trying to submit.  I've checked everything and there is no error on my forms/info. Anyone else getting this error?

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30 Replies

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

I've been filing with Turbo tax for over 10 years and never had any issues! Why this year there are SO MANY ISSUES? It's not like it is truly free to file like advertised!

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

I have the same issue , filed over a week now and IRS website says my info is incorrect it doesn’t match, but yet Turbo tax doesn’t have an answer. Ive been with Turbo Tax for 7 years and never had an issue before I don’t know why this is happening and can’t get any help.

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

I won't be using them again ever! 

CatinaT1
Employee Tax Expert

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Here is an FAQ: Why am I getting a transmission error when trying to e-file my return?

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Sof0893
New Member

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Was you able to figure it out?

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Not at all, called IRS very grumpy lady she was of no help. Turbo tax rep was clueless 

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

YES!!! I DID!!! LET ME KNOW if u attempted to file on 01/27/2025 too? AND if u did the refund advance! I need to know that first before I tell you guys if it's the same situation as mine! If it is I know how to HELP! NO THANKS to TURBO TAX!!! 

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

I filed on 1/25 and yes I did do the refund Advance. Please any help I can get will be greatly appreciated.

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

The Federal had already been submitted the first day you tried with the refund advance.  After you press efile you should come up to the page where you choose the refund advance.  THIS PART YOU WANT TO UNCHECK AND JUST DO THE REGULAR DIRECT DEPOSIT (to credit karma or wherever you want it to deposit it into).  Then before submitting UNCHECK THE FEDERAL. YOU WANT ONLY THE STATE CHECKED. Because Federal is already pending. Then transmit. It will go through. Let me know if this worked for you! 

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Okay how do I go back and it says pending on turbo tax rep?

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

If you go to your tax home, on the bottom right you should be able to see " E-FILE details" click on the details.  you'll see federal was submitted the first time you tried

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Once you do the steps I tell you above to submit JUST THE STATE it will auto transmit for federal and state

Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

Okay im on the tax home page. I have the option to view efile satus but doesn’t have the option to click or change anything 

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Mismatched isTpgRalOnly indicator: wrapperIndicator=false rtRecord=true

 

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Here is an example of mine.  I attempted to submit on the 27th. Federal went through but State didnt because our state was not ready.  Since Federal already had been submitted if you attempt to submit federal again that's attempting to submit it a second time which it wont allow especially if you're trying to submit a second time with the refund advance.  So the second time make sure you uncheck the refund advance and submit just the STATE. Once you do Federal and State will auto transmit together

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