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Level 2
February 8, 2026
Question

Miscellaneous Income section is broken

  • February 8, 2026
  • 2 replies
  • 23 views

When I attempt to access the Miscellaneous section, I am unable to enter anything as it closes and displays a "I think we have hit a snag" window with "we recommend you revisit the last section...", but never works. Occurs if I walk through all and definitely when I select "Other Income not reported on a w-2 or from 1099".

 

Thanks jctt

    2 replies

    LaShaunA3
    Level 6
    February 8, 2026

    Try clearing your cache and deleting your cookies This usually resolves looping errors. 



    How to clear your cache

    How to delete cookies

     

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    ttjcAuthor
    Level 2
    February 8, 2026

    Its the desktop app, do not see that bring applicable?

    Thanks

    Level 2
    February 8, 2026

    I just tried entering some income items in that section in TurboTax Desktop and did not experience any error messages.

     

    • Try logging out of the program, restarting your device, and logging back in.
    • Also, try selecting Online at the top bar menu and then Check for Updates. Allow the program to install any available updates if indicated.

     

    @ttjc