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petersontr
Level 2
Apr 16, 2025 1:10 AM UTC
Question

message - Oops, something went wrong. Please try again.

I keep getting this message after it says it was able to retrieve my information from last year and I hit continue. This is keeping me from starting my return. 

    3 replies

    petersontrAuthor
    Level 2
    Apr 16, 2025 1:13 AM UTC

    I've cleared all my history, tried multiple browsers and keep getting this same error. I'm also not able to get a response in chat because I've not started my return. 

    petersontrAuthor
    Level 2
    Apr 16, 2025 1:41 AM UTC

    This problem is still going on. I've now restarted this computer, tried a different computer and tried an ipad. I cannot get any browser to work. 

    NicolleR1
    Alumni - Intuit
    Apr 16, 2025 2:54 PM UTC

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