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petersontr
Returning Member

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I keep getting this message after it says it was able to retrieve my information from last year and I hit continue. This is keeping me from starting my return. 

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3 Replies
petersontr
Returning Member

message - Oops, something went wrong. Please try again.

I've cleared all my history, tried multiple browsers and keep getting this same error. I'm also not able to get a response in chat because I've not started my return. 

petersontr
Returning Member

message - Oops, something went wrong. Please try again.

This problem is still going on. I've now restarted this computer, tried a different computer and tried an ipad. I cannot get any browser to work. 

NicolleR1
Expert Alumni

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