May Have Deleted Download Email

[saran2112]

I don't remember getting the download email for my Turbotax but it's possible I deleted it without looking. I can find no way to get it back on my TurboTax Advantage account and calling only brings me to an unhelpful automated system. How can I get this email resent? It is the Standard edition which isn't in the box below.

[DoninGA]

See this TurboTax support FAQ for accessing your Advantage account - https://ttlc.intuit.com/community/using-turbotax/help/how-can-i-find-out-if-i-have-a-turbotax-advant...

[saran2112]

This is not good, I know I have an account and I paid for my program. I need the key and download link that is supposed to be sent. I have my subscription number.

[DoninGA]

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@saran2112 wrote:

This is not good, I know I have an account and I paid for my program. I need the key and download link that is supposed to be sent. I have my subscription number.

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There is a dedicated toll free number to use for Advantage subscribers when you sign onto your Advantage account.  You can also download the software that you purchased from your Advantage account.

Otherwise, contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax