You'll need to sign in or create an account to connect with an expert.
Other taxpayers have seen this message
If the error refers to a W-2 or 1099 and you imported that form into Turbo Tax, perhaps some of the data was damaged in the transfer and is not working properly, even if it looks correct on the page. Deleting the W-2 and manually entering it should solve the problem. If you manually entered the W-2 or 1099, the social security number is coming from enter the Personal Info tab and can be edited there.
If you imported your W-2 or 1099 from a source outside Turbo Tax
Please click on the Federal Taxes tab
Click on Wages and Income (Or Income and Expenses in Self-Employed)
If you do not see a prompt for your W-2 or 1099,
Scroll down to Wages and Salaries for the W-2
Or Self Employment or Other Common Income for 1099s
Click on Show More and Revisit
Next to your W-2 or 1099, click on the icon of the trash can to delete
Then, on the same page, Click on Add another
And enter the information manually.
Select Done and Continue to save the information and
Review again to see if the error clears.
If you entered your W-2 or 1099 manually
Please click on the Personal Info tab
Click Edit next to your name
Clear and reenter the social security number and
And click on Done and Continue to save the information.
Review again to see if the error clears.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
canadaguy
New Member
taylorkubicki96
New Member
mlobsien3436
New Member
hannahdavis1423
New Member
Martinmayer
Level 2
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.