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Mailing Instructions Not Included

In the very last steps of preparing my federal return, TT says that I must mail my return.  No problem as they indicated that they would provide instructions on how to do so.  When I print my return, there is nothing.  I live in South Dakota and need to know where to mail my return as well as what forms I need to include as this year was my most complex year with a hodgepodge of items.  

 

How do I get this list?  I would have expected TT to provide within the return copies of everything I needed to send including the address.  I feel like they left me hanging and quite disappointed.  I have tried to reach out to TT and cannot even figure out how to reach a human being.

 

Thanks
Mike

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3 Replies
MindyB
Employee Tax Expert

Mailing Instructions Not Included

The experience you described has been reported and is currently being addressed by the development team.

 

Please click on the link below and subscribe to receive an alert of when this will be fixed.

 

Missing Mailing Instructions

 

Your federal tax return goes to a different location depending on the state that you live in.  See this list to determine the location for you.  Where to File Paper Tax Returns (irs.gov) 

 

If you are not enclosing a payment:

Department of the Treasury
Internal Revenue Service
Ogden, UT 84201-0002

 

If you are enclosing a payment:

Internal Revenue Service
P.O. Box 802501
Cincinnati, OH 45280-2501

Mailing Instructions Not Included

Hi Mindy

 

Thank you for the update regarding the mailing address.  One part of the problem down.  Been on the phone with TT for over an hour with multiple people and have been disconnected twice.  Still no resolution on what forms I specifically need to include with my return. 

 

Thanks

Mike

Mailing Instructions Not Included

Hello again everyone,

 

Third time was the charm with TT support.  Incredibly helpful person.  

 

You can "trick" TT into letting you access your forms once you completed your return.  Simply click "add a state" and go to "Tools" and then "Print Center" and you can access the whole package again.

 

Thanks

Mike

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