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dandre
Level 1
April 8, 2018
Question

Mac Efile Transmission Error

Efiling Federal + two states. When tried to transmit, received "Your transmission didn't go through" (reason: cancelled)

 

Any thoughts?

    8 replies

    danieldeane
    Level 2
    April 18, 2018

    I have the same problem and also trying to file with two states.

    edoering
    Level 2
    February 20, 2019

    Exactly my problem as well! iMac. TurboTax deluxe CD. Filing federal + two states. Keep getting "cancelled" message as error for failed transition. I'm sooooo frustrated as I've always used turbo tax and did not have this problem last year (also a Mac, also two states). 

    mjsmith3tt
    Level 2
    February 24, 2019

    Having same problem here with Fed + 2 states

    mjsmith3tt
    Level 2
    February 24, 2019

    Was able to file fed and one state by doing them one at a time.  NY state still giving same error

    Jlewis19
    Level 2
    February 15, 2020

    I also am receiving the same error.  I even attempted to file just my federal to see if it was an issue with the state return.

     

    Using Turbo TAX deluxe with a mac

    AkinaLO
    AkinaLO
    Level 15
    February 17, 2020

    Please follow the instructions in the article below for help.
    State return won't transmit e-file - Community

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Jsche
    Level 2
    February 15, 2020

    Having the exact same error / problem on my Mac (Turbo Tax Deluxe).  Tried restarting, rebooting, reinstalling - No luck. 

    mprested
    Level 2
    February 15, 2020

    Same issue here. Keep getting cancelled as response.

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