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Level 1
February 28, 2020
Question

lost card

  • February 28, 2020
  • 1 reply
  • 11 views

I used my card and the last location noted by phone was $7.53 Burger King in Norfolk, VA. I did stop and purchased $2.09 + $10.00. Something did not hit my card or phone notifications for debit purchases. I can not locate my card need to replace it and update my address. I have moved since the issuance of the 1st card.

I am on hold with your company and would like to give verification and be able to have a card sent to my new address A.S.A.P.

Sincerely

Joycelyn Mathis

    1 reply

    Level 15
    February 28, 2020

    This is the public user forum for tax questions.  We cannot help with your card.

     

    For help with your pre-paid Visa card:

    Call  (888) 285-4169

     

    There is a “Help” link in the top corner of the web site for the card:

     

    https://www.turboprepaidcard.intuit.com/

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**