Looking for my 2015 tax return. I cant remember my user name or passwork

[DoninGA]

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - <a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery">https://myturbotax.intuit.com/account-recovery</a>

If none of the user ID's received will access your 2015 account, then use the option shown in blue on the account recovery website, "Try something else"

[lonibrown1990]

That didn't work and I don't see "try something else"

[DoninGA · Accepted solution]

As stated - Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used -  https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2015 account, then use the option shown in blue on the account recovery website, "Try something else"

See Screenshot