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[mousemcmains1979]

I forgot my user name and password, I created new ones but it also says I created a new account. I want to log in to my original account so I can see my tax records.

[VolvoGirl]

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.