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capncrunch9834
New Member

Login problem. "Oops, something went wrong - You can still start your tax preparation" then clicking "Start My Taxes" sends me back to the login page.

Login problem. After successfully verifying identity with texted login code I am presented with "Oops, something went wrong - You can still start your tax preparation" and a "Start My Taxes" button. Clicking "Start My Taxes" sends me back to the login page. This loop continues endlessly.



posted
‎June 3, 2019 12:26 PM
last updated ‎June 03, 2019 12:26 PM
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capncrunch9834
New Member

Login problem. "Oops, something went wrong - You can still start your tax preparation" then clicking "Start My Taxes" sends me back to the login page.

I found that turning off my Ad Blocker corrected this problem!

View solution in original post

‎June 3, 2019 12:26 PM
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1 Reply
capncrunch9834
New Member

Login problem. "Oops, something went wrong - You can still start your tax preparation" then clicking "Start My Taxes" sends me back to the login page.

I found that turning off my Ad Blocker corrected this problem!

‎June 3, 2019 12:26 PM
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1,372
Reply
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