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lmbaca
New Member

Login in the App

I am receiving the following error message when attempting to pay for the State. Unable to log into the Turbo tax Cloud, yet I can login in directly successfully when accessing the Turbotax Web page using the same credentials.

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3 weeks ago
last updated ‎April 05, 2026 6:00 PM
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LeticiaF1
Expert Alumni
Expert Alumni

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To fix issues with the app:

 

  • Update the app; restart device.
  • Reinstall if it crashes; ensure stable Wi-Fi/cellular.
3 weeks ago
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