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Logging in difficulty

I am trying to efile and pay for efiling state but stuck on the following screen.
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New Member

Logging in difficulty

Were you able to find an email from Intuit in your inbox or junk folder? It should include your user ID you can use to log in to TurboTax. If necessary, this email may also include a link for instructions to reset your password. More information can be found here: https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

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