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Watashi_36
Returning Member

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I can,t log in  I donot have a license code  they asked me to change my password  I did, still no good,  hell all i want to do is do my taxes as i have for lots of years in the past///

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JotikaT2
Employee Tax Expert

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Please see the following link if you are trying to get the licensing code.  The link provides additional information and a link to contact us if you are still having issues.

 

Licensing code for software

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dridsdale
New Member

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I can only get so far in the program and then I get "snap". what is that?

TerukoL
Intuit Alumni

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Are you using TurboTax Online, TurboTax Desktop, or the app? Is it only saying "snap" or is there an error message?

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