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Level 2
February 17, 2023
Question

Live refund amount disappeared

  • February 17, 2023
  • 1 reply
  • 19 views

For some reason, I haven't seen the live refund amount at all as I've been preparing my 2022 taxes this year (typically located in the upper left corner of the screen as you enter each income or deduction item). Is this a bug? Was the feature removed for some reason?

1 reply

Level 15
February 17, 2023

Click < or > to get the refund monitor to appear.  You might also have to toggle off that “race mode” or click Review.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
eab6287Author
Level 2
February 17, 2023

Thanks for the quick response! Not seeing any of the < or > symbols, other than to collapse or expand the 'federal' or 'state' sections in the grey navigation bar on the left. Typically, the refund or balance due has always appeared at the top of the screen in the white (not dark grey) area...strange!