Likely print engine bug

3 replies
61 views

I’m using TurboTax Desktop 2025. My amended return (Form 1040-X) appears correctly in the interview, but when I print or save to PDF, the form outputs as two blank pages. I’ve confirmed the issue persists after Smart Check. I've uploaded my file. Token number is 36235-48028109 [restored].

rogge1722

Level 10

At the print center, if you select the button for all official forms for filing, then select the preview, does the form appear with the data?

rlenfantAuthor

Level 2

No; it does not address the problem.

LeticiaF1

Alumni - Intuit

This is usually a PDF viewer issue, try the following to troubleshoot your issue:

Try using a different browser.
Save the PDF Go > to file > Print > Microsoft Print to PDF > then print the new file
Disable “Print in grayscale/black only” if the PDF is white text on dark background
Update/repair Acrobat: Help > Check for Updates; then Help > Repair Installation (Windows).
Clear print spooler (Windows): 1) Win+R > services.msc 2) Stop “Print Spooler” 3) Delete files in C:\Windows\System32\spool\PRINTERS 4) Start “Print Spooler”

Let us know if these do not correct your issue.

@rlenfant