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ldlicardi
New Member

Lifetime Learner Credit: Is this a glitch or a scam?

I am being forced to pay $79 to upgrade and file despite having a simple return. I do not and have never had the Lifetime Learning Credit, yet it claims I do and must pay for TurboTax Deluxe. I have cleared the form and started over in case it was a glitch, but it gave me the same message.lifetime.pngscam.png

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MarilynG1
Expert Alumni

Lifetime Learner Credit: Is this a glitch or a scam?

If you don't qualify for any Education Credits, go back and delete all the education info you entered.

 

If you're using TurboTax Online, then clear your  Cache and Cookies.

 

@ldlicardi 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
MarilynG1
Expert Alumni

Lifetime Learner Credit: Is this a glitch or a scam?

If you don't qualify for any Education Credits, go back and delete all the education info you entered.

 

If you're using TurboTax Online, then clear your  Cache and Cookies.

 

@ldlicardi 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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