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Level 2
February 14, 2025
Question

License Code

  • February 14, 2025
  • 1 reply
  • 3 views

I have an online download of TurboTax 2024 but have somehow deleted the license code.  How do I retrieve it, or get another?

    1 reply

    DoninGA
    Level 15
    Level 15
    February 14, 2025

    Sign onto your download account on this TurboTax website, your 2024 download and license code will be available - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?piuInFlyout=true&openBlueDot=true&accountSwitcherInFlyout=true&rgn=US&prgn=US&account-scheme=ind

    HM18Author
    Level 2
    February 14, 2025

    It's not there.  It was an online download from Amazon.

    DoninGA
    Level 15
    Level 15
    February 14, 2025

    @HM18 wrote:

    It's not there.  It was an online download from Amazon.


    You will have to contact TurboTax support for assistance with this problem.


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax