Skip to main content
Level 2
March 11, 2024
Question

License Code Failure

  • March 11, 2024
  • 1 reply
  • 1 view

Purchased Turbo Tax from Costco, loaded via CD and when it came time to enter the license code it failed.

Tried several time to no avail.

Is they a common problem for the year 2023 tax software?

I'm a longtime Turbo Tax user but find this to be very frustrating, likely my last time using this software.

    1 reply

    Level 14
    March 12, 2024

    No this is not a common problem for 2023.  Please use the attached link to troubleshoot your issue. 

     

    Troubleshooting Installation and Running TurboTax for Windows

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    March 16, 2024

    Your reply did not help. The link you sent for troubleshooting did not connect to anything.

    DoninGA
    Level 15
    Level 15
    March 16, 2024

    What is the message you received for the failure when entering the license code?